FAQ
Have questions about our guided fishing trips, bookings, or what to expect on the water? Browse our most frequently asked questions to help you plan your next fishing adventure with confidence.
Frequently Asked Question
Have questions? We’ve got answers to help you make the most of your fly-fishing adventures and keep tabs on your orders.
I ordered some Fatties Gear, but have not received it yet. When can I expect my box?
If you ordered Fatties merch, or gear please allow 2 days for us to process the order and ship. You will typically receive your order within 3-5 business days. Feel free to shoot us an e-mail if we need to make special arrangements.
Is your website secure?
Yes, we maintain the highest level of security and store no credit card information on our servers.
Do you accept American Express?
Yes, we accept American Express along with Visa, Mastercard, Discover, and other major credit cards for secure and convenient p-ayments.
I Don't See My Question Here?
If you can’t find the answer you’re looking for, please contact us directly at +1 (817) 776-7550 or info@fattiesonthefly.com. We’re happy to assist you with any questions about our fishing trips, bookings, or services.